Satisfaction (truly) Guaranteed

I know I mentioned a few weeks ago how Tower Cleaning Services is totally different than other cleaners. Here is one way you know your house is going to be as clean as you want it to be: a 24 hour Cleaning Guarantee! Isn't that fabulous? This is what Doug says:

"We want you to be 100% satisfied

with each cleaning you receive from us.

If you are not absolutely delighted with the cleaning, we will re-service the area within 24 hours of notification for free. If you're still not happy for any reason, you don't pay!

Most cleaning companies wouldn't dare stand behind a guarantee like this. But we believe you shouldn't have to pay for services you are not completely happy with so we stand behind our work."

Just another way that Tower Cleaning Services is better than the average cleaning company!

Make sure you follow Doug's blog to get entered into the monthly drawing of a free house cleaning!

Tuesday's Tip - Getting Out BBQ Sauce Stains!

With grilling season being in full swing, I'm sure you've had some bouts with Barbecue Sauce! Here's a great way to get out those nasty stains from fabric, carpet, or upholstery.

Fabric

1. Working from the back of the stain, flush with cold water.

2. Pretreat with a liquid laundry detergent, tamp the stain, and let stand for several minutes.

3. Rinse well.

4. Sponge the stain with white vinegar, and then rinse well.

5. Repeat Steps 2 to 4 until you have removed as much stain as possible.

6. Pretreat with a prewash stain remover, and then launder with bleach that's safe for the fabric.

7. If the stain remains, rub with a liquid laundry detergent, and then soak in warm water for up to 30 minutes.

8. Launder.

Upholstery

1. Mix one tablespoon of liquid hand dishwashing detergent with two cups of cool water.

2. Using a clean white cloth, sponge the stain with the detergent solution.

3. Blot until the liquid is absorbed.

4. Repeat Steps 2 and 3 until the stain disappears.

5. Sponge with cold water and blot dry.

Carpet

1. Mix one tablespoon of liquid hand dishwashing detergent with two cups of warm water.

2. Using a clean white cloth, sponge the stain with the detergent solution.

3. Blot until the liquid is absorbed.

4. Repeat Steps 2 and 3 until the stain disappears or is no longer absorbed into the cloth.

5. If the stain remains, mix one tablespoon of ammonia (Caution: Never mix chlorine bleach and ammonia - the resulting fumes are hazardous) with 1/2 cup of warm water.

6. Sponge the stain with the ammonia solution.

7. Blot until the liquid is absorbed.

8. Sponge with cold water and blot dry.

The Gift of Clean

People choose to use a cleaning service for lots of different reasons. Maybe they're elderly and just can't do the work any longer. Maybe they're working a lot, have messy kids, or maybe they just don't like to clean.

But they all have one thing in common; they all love to come home and have everything nice and clean. They can relax and focus on other things.

I recently received an email that said...

"Our house looked so beautiful when we came home. What a gift to come home to! Thanks so much for the great work you did on the rugs. They look like new!"

To give the gift of clean...that's what we love to do.

House Cleaning Is Hilarious! I Know..

Occasionally people ask me something like this; "HeyDoug!, What's the funniest thing you have ever seen when you have been in someone's home?" Or, people always want to hear about how many people clean their house before the cleaner comes to clean.. And lots of times they want to know, "What's the messiest house you ever cleaned?"

Yes, the House Cleaner sees a lot of stuff. But he doesn't go around and blab to everyone about people's messy homes. That would be- not so good.

I think the funniest thing I have seen yet though, has to be the bird who whistles the song to the Andy Griffith Show non-stop. No joke. The bird has it down pat. I think he does Jingle Bells too. Seriously.

Sometimes you see other funny stuff too. Kids probably are the funniest. I cleaned a home the other day and the three kids are all across the street playing for most of the time.. and then they all come busting back into the house. Big smudges of fingerprints on the outside door before they even get inside.. It takes about 5 minutes for the house to get kinda dirty again when they all come home. Mom gets a little mad. But not really. They are great kids. We all have fun together.

And yes, some people really do clean before I come. The level of cleaning varies.. Most people will pick stuff up off the floor before I come.. I appreciate that a lot. Then there's the lady who always cleans the night before I come "because she doesn't want me to see her messy house." Her husband and I laugh about it sometimes when she isn't there.

What's the messiest place I've had to clean? Well, the answer is yes. And it's not very hilarious, so let's not talk about that one. The House Cleaner's business is kinda like yours.. you have to take the bad with the good sometimes. It's life in the Big City..